Regulator guidance

Health Professional Councils Authority: the complaints process and the Nursing and Midwifery Council of NSW

Health Professional Councils Authority. Published page, New South Wales.

Version: Page undated
Last read: 7 October 2026

The page, published by the authority that supports the NSW profession Councils, on how a complaint about a registered practitioner is handled. It says anyone, including employers and other practitioners, can complain; that a Council and the Health Care Complaints Commission agree who manages a complaint; that a Council can act urgently where public safety is at risk; and that the Nursing and Midwifery Council of NSW handles complaints about nurses and midwives in NSW.

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ClinicTrace Australia cites this source in 2 records and checks, and tells a clinic holding one of them when the source changes. See it on the register

Whether a source applies to a particular clinic, and what it means for that clinic, is a question for the clinic and its own advisers. Nothing here is legal advice.